Privacy Policy

General

This page tells you everything you need to know about how I protect your personal data and what your rights are in relation to your personal data.

If you have any questions concerning data privacy or you want to let me know about website/marketing permissions, please contact me.

This privacy statement is effective from 20 June 2019.

Personal data

What am I collecting?

I collect anonymous data about visitors’ behaviour on my website by using cookies or similar technologies. This data is stored without any reference to an individual. With your consent, I also store your personal data, e.g. if you sign up to receive news or tools or for a workshop.

In general, there is a distinction between the two types of data we collect:

Anonymous data or behavioural data relates to the way people use products and services. It is collected whenever someone browses my websites and is not traced to any individual. Anonymous data includes, for example, the date and time of a visit, the country from which the site was accessed, browser version, and type of device.

WHY: Anonymous data helps me to optimise the design and content of my sites according to users’ needs, e.g. adapting the visual appearance according to screen size.

Personal data, as the name suggests, is about you as an individual. With your consent, this data is stored in your personal record. Subject to your consent, it is gathered when you interact with me. Interacting includes signing up for a newsletter, sending me a message via the contact form or providing your business card to me at an event verbally agreeing to be entered in our contact databases. In these cases, I collect such personal data as email, name and/or phone number.

WHY: I need your email to send you the newsletter you requested, or your phone number follow up on your enquiry. With this data, I can also address you personally in any communication.

What personal data do I collect?

I collect personal data of clients, suppliers, business contacts, partners, subscribers, and website users. I will always try to give individuals appropriate notice of what data will be collected and how it will be used. Whatever happens, I will only process that data if I consider it fair and lawful to do so. 

Will I share your personal data with outside parties?

Your personal data will not be disclosed to the public or sold to third parties. If you are attending an in-person workshop I might share your data with training colleagues if appropriate. I may also have to provide access to specific data if required to do so by authorities.

What about sensitive personal data?

I do not generally seek to collect sensitive personal data (also known as special categories) through this site, events, mailings or otherwise. Any sensitive data shared in the context of workshops or coaching sessions is confidential and will only be recorded in accordance with local data privacy law requirements. If you choose to provide me with unsolicited sensitive personal data (such as in the comments sections of the website), you consent to your data being used, subject to applicable law as described in this privacy policy.

The term “sensitive personal data” refers to the various categories of personal data identified by European and other data privacy laws as requiring special treatment, including in some circumstances the need to obtain explicit consent. These categories may include personal identity numbers, financial account information, racial or ethnic origin, political opinions, religious, philosophical or other similar beliefs, membership of a trade union or profession or trade association, physical or mental health, biometric or genetic data, sexual life, or criminal record (including information about suspected criminal activities).

What about data security?

I take appropriate steps to maintain the security of personal data collected. Regarding your use of my websites, you should understand that the open nature of the Internet is such that information and personal data may flow over networks connecting you to our systems without security measures and may be accessed and used by people other than those for whom the data is intended.

My site may, from time to time, contain links to and from other websites. If you follow a link to any of these sites, please note that these sites have their own privacy policies and that I do not accept any responsibility or liability for these policies or sites. Please check these policies before you submit any personal data to these sites.

Where will your personal data be processed?

I make use of a local IT network and cloud solutions for my websites. The personal data I collect may be routed, stored, or transferred to a cloud-based solution in accordance with operating processes and data privacy laws.

Retention of your data

I will retain your personal data only for as long as is necessary. If you have a user account with me, I will only keep the data while your account is active or for as long as needed to provide services to you and, as further needed for me to comply with my legal and contractual obligations.

What information do I gather?

When you subscribe or create an account I may ask you to provide personal information. Depending on the activity you are attempting to complete, this may include any of the following:

  • name
  • e-mail address
  • home address
  • phone number
  • other personal information as necessary

When this information relates to or identifies you, I will treat it as “personal data”.

Why do I collect your data?

I collect and use personal data only as necessary for the purposes for which it is obtained. I may use your personal data for some or all of the following purposes:

  • To personalize your experience on the
  • To provide services you have requested or purchased.
  • To contact you for marketing purposes where you have agreed to this.

I analyse your IP address and browser information to determine what is most effective about the website, to help me identify ways to improve it and make it more effective. Please see the Cookies section below for more information.

How do I use information that I collect from the site?

Cookies

I analyze your IP and browser information to determine what is most effective about our website, to help me identify ways to improve it and, eventually, to determine how I can tailor the website to create a more positive and relevant user experience. By using my website you agree that it can place cookies and other similar technologies on your device as explained in the Cookies policy.

Marketing

The following describes my use of personal data for marketing purposes:

  • Targeted E-mail

I send newsletter, subscription and event registration e-mail to individuals with whom I want to develop or maintain a business relationship in accordance with applicable marketing laws. My targeted e-mail messages typically include web beacons, cookies, and similar technologies that allow me to know whether you open, read, or delete the message, and links you may click. When you click a link in a marketing e-mail you receive from me, I will also use a cookie to log what pages you view and what content you download from my websites, even if you are not registered at or signed into our site.

Targeted e-mails may include additional data privacy information, as required by applicable laws.

Your rights

You are entitled to know whether I hold personal data about you and, if I do, to have access to that personal data and require it to be corrected if it is inaccurate. 

You can exercise your right to prevent marketing communications being sent to you, by checking certain boxes on the forms I use to collect your personal data, or by utilizing opt-out mechanisms in e-mails I send to you. You can also exercise the right to discontinue marketing communications to you or to have your personal data removed from my records at any time by emailing me. In such cases, I will retain the minimum personal data to note that you opted out in order to avoid contacting you again.

Contact me to exercise any of your rights. 

Questions or complaints?

If you can’t find what you’re looking for here or have a concern about my use of your personal data, please contact me.